Articles on: Accounts

What should I do if another person learns my password/username?

If you suspect that someone else has learned your password or username, it is important to take immediate action to protect your account. Here are some steps you can take:

1. Change your password: This is the first and most important step to take if you suspect that someone else has learned your password. Make sure to choose a strong and unique password that is not easily guessable.

2. Monitor your account activity: Keep an eye on your account to see if there are any unusual or unauthorized actions being taken. If you see anything suspicious, contact our live chat support immediately.

3. Contact live chat support: Let customer support know about the situation so they can help block your account and prevent further unauthorized access.

It's also a good idea to regularly review the security measures you have in place to protect your account, such as using strong and unique passwords to ensure that your account is as secure as possible.

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Updated on: 11/04/2023

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