Articles on: Accounts

I forgot my player account password

If you have forgotten your password for your player account, there are a few steps you can follow to reset it:

Go to the "Forgot Password" page: You can access the "Forgot Password" page by going to the Login tab at the upper right corner of the website then click "Forgot Password''.

Enter your account email or mobile number: On the "Forgot Password" page, you will need to enter the email address or mobile number associated with your account.

Submit the form: Once you have entered your email or mobile number, click the "Submit" button to request a password reset.

Check your email or SMS: The method used to receive password reset instructions varies depending on whether you choose SMS or email. When you choose SMS, you will receive an 8-digit text message that will serve as your temporary password when logging into your account. For email instructions, check your email inbox and click on the password reset link to reset your password.

If you are having trouble resetting your password using these steps, you can contact the customer support team for further assistance. They will be able to help you resolve any issues you may be experiencing with the website.

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Updated on: 11/04/2023

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