Articles on: Accounts

How to delete or close my WinZir account?

If you want to erase or delete your account, however, for security and fraud prevention reasons, this will not be removed instantly as we need to maintain the records for a limited amount of time to check against fraudulent users. We need to ensure that the same email can not simply delete their account and make a new one claiming to be a different age or a different person, for example. You can request to close your account, either permanently or temporarily, by reaching out to our live chat support. If you're seeking to control your gaming habits as part of responsible gaming efforts, this is a great and highly commendable move. If you'd rather switch to a different platform to improve your experience, please let us know how we can make it better before you close your account.

To close your account in Winzir, our customer support team will send a one-time verification code via your registered email or phone number. Please note that closing your account will be valid for a minimum of six months before it can be requested to be reopened. If you're looking to take a break from gambling and ensure you do not log in or play to any licensed accredited PAGCOR betting sites, you can read more about this on our Responsible Gaming page.

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Updated on: 31/07/2023

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