Articles on: Withdrawals

How long do withdrawal takes

For Philippine banks and e-wallets (Gcash, Paymaya, Grabpay, Fortune Pay, Shopeepay), all withdrawal requests are processed between 9:00 AM and 9:00 PM daily (Manila Time). Withdrawal requests received outside of this period will be processed on the next day, except on Philippine holidays.

For withdrawal using bitcoin, you can use services such as, Binance, Paxful, or Moneybees to exchange your bitcoin withdrawals into cash at any time. The processing time for bitcoin withdrawals is generally faster than traditional payment services. If you choose this method, you can find the withdrawal claim link in your WinZir Messages that can be found at the bottom left corner of your profile.

Important note:
● The minimum withdrawal amount is PHP 500, and the maximum withdrawal amount per request is PHP 49,000.
● You can submit up to five active withdrawal requests per day, totaling PHP 245,000.
● If you exceed the PHP 245,000 daily limit, don't worry! The limit resets at 12:00 AM, allowing you to make another request at that time.
● Please note that in case your request was affected by a third-party service error, it could take 5-10 business days for the bank to confirm and resolve the issue. While we understand that it may take some time to resolve, the resolution timeline depends on the third-party service provider.

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Updated on: 06/09/2023

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