Articles on: Withdrawals

How do I withdraw using Gcash/a bank/other banks/an e-wallet?

Step 1: Go to the "Wallet" section of your account's profile. You can find this section in the main menu or on your account dashboard. Click on "Withdraw" to proceed.

Step 2: In the "Withdraw" section, you'll see a list of available withdrawal methods. Choose your preferred payment method from the options provided. Popular choices include Maya, Gcash, Grabpay,, and other major Philippine banks.

Step 3: Once you've selected your preferred payment method, enter the amount you wish to withdraw and provide any additional details as required. It's important to ensure that the account name matches your account profile to avoid rejection of your request.

Step 4: Withdrawal requests are processed between 9:00 AM to 9:00 PM daily. If you submit a withdrawal request outside of this period, it will be processed on the next day (excluding Philippine holidays).

Important Notes:
● The minimum withdrawal amount is PHP 500, and the maximum withdrawal amount per request is PHP 49,000.
● You can submit up to five active withdrawal requests per day, totaling PHP 245,000.
● If you exceed the PHP 245,000 daily limit, don't worry! The limit resets at 12:00 AM, allowing you to make another request at that time.
● Please note that in case your request was affected by a third-party service error, it could take 5-10 business days for the bank to confirm and resolve the issue. While we understand that it may take some time to resolve, the resolution timeline depends on the third-party service provider.

Please check the updated article at

Updated on: 06/09/2023

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